Meet our team of caring, compassionate professionals, dedicated to providing you and your family the best in-home care and support for your individual needs and preferences.
Su has over 30 years’ experience working in the community sector. Su began her career as a Social Worker in England and has spent the past 8 years working in executive management roles for various not-for-profit community organisations. As owner/director of Home Instead, Su brings to the table an array of interpersonal skills, industry knowledge and experience and an enthusiasm for providing the best in-home care services for her clients.
As a passionate leader and industry professional, Su takes pride in delivering exceptional training to our CAREGivers. Su is also a regular and familiar face in the Regions Aged Care industry scene. Now, as a new business owner, Su is enjoying meeting locals and local business owners and developing a trustworthy relationship with individuals in the community. Su’s goal is to represent Home Instead Senior Care in a professional yet approachable manner and communicate our brand promise to all. Su endeavours to continue growing so our services become known and available to more families and to maintain our quality service which is slowly changing the face of ageing.
Sarah began her career volunteering at Corrimal Aspect School, which is a school for children who have Autism. Sarah has completed a Certificate IV in Community Services at TAFE Wollongong and also has her Certificate II in Childcare which gave Sarah a wide range of industry knowledge. Sarah’s extensive personal experience with her severely disabled brother has opened her eyes to the needs of people in our community. She is a young and passionate individual with a big heart and she always puts the needs of our CAREGivers and clients first. Sarah is part of the exceptional administrative team at Home Instead Senior Care and one of the first points of call for CAREGiver interactions and she takes a lead role with general enquiries. Sarah has a passion to provide the best quality service to our clients and always strives to make a difference to people’s lives.
Carly has always had a strong passion for helping people. She has completed a Bachelor’s Degree in Science (Exercise Science) which has enabled her to complete years of work experience, specifically targeting exercise prescription and improving health for older people. Her caring and passionate demeanour led her to Home Instead Senior Care where she has used her knowledge and determined attitude to help provide the best information to our clients and CAREGivers. She uses this passion to work alongside the administrative team and coordinate CAREGiver schedules to ensure each client receives the highest quality care. Carly is dedicated to providing exceptional services to people in the Illawarra and is determined to change the face of ageing.
Louise joined our office team in October 2017 after working as a CAREGiver for two years. During her time as a CAREGiver she developed great patience and understanding of how to support people through an often-challenging time in their lives. Therefore, Louise is committed to finding caring, compassionate and reliable CAREGivers and to facilitating quality training and on-going professional development for our team.
Cheryl has always had a strong passion for helping people & caring for those in need, this came from being the main carer of her mother. Her caring and passionate demeanour led her to Home Instead Senior Care 2 years ago, where she has used her knowledge and compassion to help provide the best quality care to her clients. Cheryl now works alongside the administrative team in the Wollongong office & performs the role as a Package Care Coordinator. She uses the passion & determination she has gained from being a caregiver to ensure each client receives the highest quality care. Cheryl is dedicated to providing exceptional services to people in the Illawarra and is determined to change the face of ageing.
Layal has completed a Bachelor of Commerce majoring in Human Resources and Business Law. Layal has had many years of experience dealing with client services which has led to this role as a Client Services Coordinator. Layal believes that all older people deserve the right to have easily accessible and quality care and has a passion to help deliver this service.